NYSHFA Store:
Investigation Guide for Abuse Complaints in SNFs
Topic: Abuse Manual
Title: Investigation Guide for Abuse Complaints in Skilled Nursing Facilities
Date Published: 2002
Pages: Softcover (55 pages)
This user-friendly manual was designed to be used as a guide for establishing a systematic approach to conducting comprehensive, thorough abuse investigations.
The manual includes all State and Federal abuse regulations and surveyor guidelines, an “Event Management Decision Tree” to “walk” staff through the process, several reproducable forms and checklists and a chapter on effective interviewing techniques.
