Staff Directory
Herrick, Richard

President & Chief Executive Officer
Phone: 518-462-4800, Ext. 11
E-mail: rherrick@nyshfa.org
- President, New York Affiliate of AHCA
- President, Foundation for Quality Care
- Staff & Fiscal Oversight / Leadership
- Legislative & Regulatory Affairs
Hanse, Esq., Stephen B.

Vice President, Governmental Affairs
Phone: 518-462-4800, Ext. 25
E-mail: shanse@nyshfa.org
- Federal and State Governmental Relations
- Political Action Committee & C.A.R.E.
- Legal Action
- Legislative Affairs
Leveille, Nancy

Senior Director, Member Operational Support
Phone: 518-462-4800, Ext. 20
E-mail: nleveille@nyshfa.org
- Operational, clinical & quality support
- Regulatory / DOH
- Workforce issues
- Program Coordinator, Leadership Institute
Patterson, Richard

Senior Director, Business Development
Phone: 518-462-4800, Ext. 19
E-mail: rpatterson@nyshfa.org
- Membership Recruitment / Retention
- Marketing & Public Relations
- Assisted Living services & activities
- Exec. Dir., Foundation for Quality Care
Morris, Karen

Director, Clinical & Quality Services
Phone: 518-462-4800, Ext. 15
E-mail: kmorris@nyshfa.org
- Facility Clinical & Quality Standards
- Disaster Planning
- Education & Leadership Training
Jackson, Scott

Director, Education & Conference Planning
Phone: 518-462-4800, Ext. 27
E-mail: sjackson@nyshfa.org
- Annual Convention & Trade Show
- Seminars / Conferences / Audio Conferencing
- Associate Member activities
Bagley, Ellen

Director, Information Services
Phone: 518-462-4800, Ext. 16
E-mail: ebagley@nyshfa.org
- Association technology management
- Data compilation & analysis
- Member technical inquiries
Pucci, Carl

Director, Finance & Reimbursement
Phone: 518-462-4800, Ext. 36
E-mail: cpucci@nyshfa.org
- Fiscal oversight / Joint Assoc. Task Force
- Medicare & Medicaid Reimbursement
- DOH / MMIS / CSC Contact Information
O’Connor, Joanne

Coordinator, Communications & Membership
Phone: 518-462-4800, Ext. 23
E-mail: joconnor@nyshfa.org
- Membership & Media communications
- NYSHFA Newsletter
- Art From The Heart program
Aanonsen, Roy
Computer Support Specialist
Phone: 518-462-4800, Ext. 18
E-mail: raanonsen@nyshfa.org
- Member Mailing / User ID Support
- Hardware and Software Support
- Technical Inquiries
Anson, Karen

Controller
Phone: 518-462-4800, Ext. 24
E-Mail: kanson@nyshfa.org
- Accounts receivables & payables
- Financial reporting
- Membership collections
Robertson, Laurie

Manager, Administrative Services
Phone: 518-462-4800, Ext. 12
E-mail: lrobertson@nyshfa.org
- NYSHFA office operations support manager
- Board communications & reports
- NYSHFA human resources & physical plant support services
O’Brien, Sharon

Administrative Assistant, Education & Conference Planning
Phone: 518-462-4800, Ext. 22
E-mail: sobrien@nyshfa.org
- Convention & conference support services & registration
- Audio conferences
- CEU administration
Knapp, Nancy

Administrative Assistant, Government Affairs & Member Operational Support
Phone: 518-462-4800, Ext. 26
E-mail: nknapp@nyshfa.org
- Legislative & legal support services
- Clinical & Quality support services
- C.A.R.E. / PAC support services
Lane, Becky
Administrative Assistant
Phone: 518-462-4800, Ext. 10
E-mail: blane@nyshfa.org
- Office Administration Support Services
- Audio Conferences
- Accounts Payable Support Services
Foundation for Quality Care, Inc.
Farman, Gayle

Senior Director, Resource Development
Foundation for Quality Care, Inc.
Phone: 518-462-4800, Ext. 34
E-mail: gfarman@thefqc.org
- Grant administration
- Fundraising / annual appeal
- Long Term Care Leadership Institute
Fischer, Amy
Program Assistant
Phone: 518-462-4800, Ext. 21
E-mail: afischer@thefqc.org
- Grant Management Support Services
- Leadership Institute Support Services
- Fundraising Support Services
